Privacy Policy

1. Introduction

Welcome to Sunlight Morocco Travel ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book our tours.

2. Information We Collect

We may collect the following types of information:

• ▸Personal Identification Information: Name, email address, phone number, nationality, and passport details when required for bookings.
• ▸Booking Information: Tour preferences, travel dates, group size, and special requirements.
• ▸Payment Information: Billing details processed through secure payment gateways. We do not store full card details.
• ▸Usage Data: IP address, browser type, pages visited, and time spent on our website.
• ▸Communications: Messages you send us via email, WhatsApp, or contact forms.

3. How We Use Your Information

We use the information we collect to:

• ▸Process and manage your tour bookings
• ▸Communicate with you regarding your reservation
• ▸Send booking confirmations, itineraries, and travel updates
• ▸Improve our website and services
• ▸Respond to your inquiries and provide customer support
• ▸Comply with legal obligations (e.g., Moroccan tourism regulations)

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• ▸Service Providers: Hotels, transport companies, and local guides as necessary to deliver your tour.
• ▸Legal Authorities: When required by Moroccan or international law.
• ▸Payment Processors: Stripe, PayPal, or similar services to process payments securely.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and restricted access to protect your personal data. However, no method of transmission over the internet is 100% secure.

6. Cookies

Our website uses cookies to enhance user experience. You can control cookie settings through your browser. Essential cookies are required for the site to function properly.

7. Your Rights

You have the right to:

• ▸Access the personal data we hold about you
• ▸Request correction of inaccurate data
• ▸Request deletion of your data
• ▸Withdraw consent at any time
• ▸Lodge a complaint with your local data protection authority

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Booking records are kept for a minimum of 3 years.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.